Privacy Policy

Last updated: 2 November 2026

This Privacy Policy explains how Brijwheel Automobiles Private Limited ("Brijwheel", "we", "us"), an authorised dealer of Tata Motors passenger vehicles, collects, uses and protects personal information when you visit brijwheel.com, contact us, or visit our showrooms. By using this website you agree to this policy.

1. Information we collect

Information you give us: your name, mobile number, email address, city or nearest showroom, the car model you are interested in, and any message you send through our contact form, enquiry form, phone, WhatsApp or email.
Purchase and service information: if you book or buy a vehicle, we collect the details needed for the booking, invoicing, registration, insurance and finance (for example address, ID and KYC documents), as required by law.
Technical information: our hosting provider automatically records basic technical data such as IP address, browser type and pages visited, for security and to keep the site running.

2. How we use your information

To respond to your enquiry and contact you by call, SMS, WhatsApp or email about it.
To arrange test drives, quotations, bookings, deliveries and after-sales service.
To process vehicle registration, insurance, finance and exchange, where you request these.
To send you information about offers and new models, only where you have agreed. You can opt out at any time.
To meet legal, tax and regulatory requirements, and to prevent fraud or misuse of this website.

3. Sharing your information

We do not sell your personal information. We share it only where needed to serve you:

With Tata Motors Passenger Vehicles Ltd., as the manufacturer, for bookings, warranty, service and customer care.
With banks, finance companies and insurers that you choose, to process finance or insurance.
With government authorities such as the RTO, for vehicle registration, or when required by law.
With service providers who help us run this website and our communications (for example website hosting, email and form-handling services), who may only use it to provide those services to us.

4. Cookies

This website does not use advertising or tracking cookies. Some pages load fonts from Google Fonts and link to Google Maps, Google Drive and Google Forms; when you use those services, Google's own privacy policy applies.

5. Data security and retention

We use reasonable technical and organisational measures to protect your information, and the website is served over a secure HTTPS connection. We keep enquiry information only as long as needed for the purposes above, and purchase records for as long as the law requires.

6. Your rights

Under applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may ask us to access, correct or delete your personal information, or withdraw consent for marketing messages. To do this, contact us using the details below. We will respond within a reasonable time.

7. Children

This website is meant for adults. We do not knowingly collect personal information from anyone under 18.

8. Grievance Officer

If you have any question or complaint about how we handle your personal information, please contact our Grievance Officer:

Grievance Officer, Brijwheel Automobiles Private Limited
Plot no 1, Sewar Road, Opposite Jain Mandir, Padam Bihar Colony, Anah, Bharatpur, Rajasthan 321001
Email: info@brijwheel.com
Phone: 97733 14500

9. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.